AiShops Review: The AI-Powered Store Builder Helping Vietnamese SMEs Sell Beyond Shopee
Tác giả Vang Huynh — Founder & AI Engineer, AiShops· Đã đăng: 16 tháng 5, 2026
If you run a small shop in Vietnam — on Shopee, TikTok Shop, or just through a Facebook page — you've probably noticed the same pattern: commissions keep rising, algorithms change without warning, and the customer data you worked hard to earn stays locked inside someone else's platform.
AiShops is built to solve exactly that problem. It gives Vietnamese SMEs a professionally designed, AI-powered online store they fully own — with no monthly platform fees, no marketplace commissions, and an AI chatbot trained specifically on their own product catalog.
This article gives an honest overview of what AiShops offers, how it works, and who it's a good fit for.
What Is AiShops?
AiShops is an AI-powered e-commerce platform designed for Vietnamese small and medium-sized businesses. Rather than a self-serve website builder you figure out on your own, AiShops follows a managed service model — the team handles design, setup, AI training, and ongoing operations while you focus on selling.
The platform is built on a modern technology stack:
Next.js for the storefront — delivering sub-1 second page load speeds, even on mobile connections
Supabase for the database — each shop runs on its own dedicated instance, not shared infrastructure
Claude AI and Gemini AI powering the chatbot — two large language models working together for accuracy and speed
Every store at AiShops is a live product, not a template. The demo at aishops.me/en is the actual platform running in production — the AI chatbot, storefront, and admin panel all work in real time.
Who Is It For?
AiShops targets two specific groups:
Group 1 — Sellers already on Shopee or TikTok Shop
If you're doing 20M+ VND/month on a marketplace and watching 8–15% of every order go to commissions, this platform gives you an independent channel to gradually shift loyal customers to — without abandoning the marketplace traffic you've already built.
Group 2 — Businesses entering online sales for the first time
If you're selling offline or only through Facebook/Zalo and want a proper online presence with real checkout, order management, and AI support — AiShops handles the technical setup so you don't have to start from scratch.
The Shopee Commission Problem — By The Numbers
One of AiShops' clearest value propositions is the cost comparison with selling exclusively on Shopee.
For a shop doing 50 million VND/month in revenue:
What Shopee costs per year (estimated):
10% commission on all orders: 60,000,000đ
Internal ad spend to maintain visibility: 20,000,000đ
Mandatory shipping subsidies: 8,000,000đ
Total annual cost: ~88,000,000đWhat AiShops costs per year (AI Growth plan):
One-time setup fee: 9,000,000đ
12 months of monthly fees: 46,800,000đ
Total annual cost: ~55,800,000đ
The difference is roughly 32 million VND per year — plus you retain full ownership of your customer data, purchase history, and contact information. On Shopee, that data belongs to the platform.
These figures are estimates based on typical Shopee commission rates. Actual results will vary depending on product category, promotional participation, and ad spend.
The AI Chatbot — What Makes It Different
Most chatbots on Vietnamese e-commerce sites are rule-based: they follow a script, match keywords to canned responses, and fall apart the moment a customer asks anything outside the predefined flow.
AiShops uses a technique called RAG (Retrieval-Augmented Generation), explained in detail by AWS here. In plain terms: the AI is trained on your actual product catalog, your size charts, your shipping policies, your FAQs — and it uses that real data to answer questions naturally, not from a generic script.
A customer asking "I'm 65kg and 1m68 tall — which size fits better for the polo shirt?" gets a specific answer based on your actual product specs. Not "Please refer to our size guide."
The chatbot runs 24/7, handles an unlimited number of conversations simultaneously, and updates automatically when you add new products or change your policies. It uses Claude for complex reasoning and Gemini for speed and high-volume queries — the two models working together to keep response quality high while managing API costs efficiently.
You can test the chatbot live at aishops.me/en right now — it's running on real product data, not a demo mockup.
Pricing Overview
AiShops offers four tiers:
Landing Page — 2,000,000đ setup + 500,000đ/month
A single conversion-optimized page. Suitable for service businesses, B2B outreach, or product launch campaigns where the goal is collecting leads rather than direct sales.
AI Standard — 5,000,000đ setup + 1,900,000đ/month
A full multi-page storefront with basic AI chatbot (300 queries/month). Shared infrastructure, self-managed. Best for individuals or very small shops wanting a professional online presence at lower cost.
AI Growth — 9,000,000đ setup + 3,900,000đ/month
The flagship plan. Custom UI design, dedicated Supabase instance (data not shared with other shops), AI chatbot with 3,000 queries/month, built-in QR code payment, and A–Z operations support including product uploads and SEO. This is the plan designed around the "turnkey" promise — you sell, AiShops handles the rest.
AI Enterprise — from 25,000,000đ setup + from 6,000,000đ/month
Custom development for brands or chains needing multi-channel order management, Shopee/Lazada/TikTok Shop integrations, custom pricing rules, or deeply trained AI for complex product catalogs.
Comparing the AI Growth plan to hiring a part-time operations employee: at 3,900,000đ/month, it's roughly 40–50% of what a junior e-commerce staff member costs in Vietnam — and it covers design, hosting, AI, and support.
What the Managed Service Actually Includes
The distinction worth understanding is that AiShops is not a DIY platform like Shopify or Haravan where you configure everything yourself. The monthly fee covers an ongoing service relationship:
Monitoring website performance and uptime
Uploading and writing AI-generated descriptions for up to 20 products per month (Growth plan)
Continuous SEO optimization
Security patches and platform updates
Adjusting the AI chatbot as products and policies change
Priority Zalo support with 4-hour response time (Growth plan)
The framing on the AiShops site puts it clearly: "The monthly fee isn't hosting rent. It's our commitment that we're still here — monitoring, updating, optimizing, and partnering with you every day."
For business owners who don't want to manage a technology vendor relationship, this model makes sense. For those who prefer full control and are comfortable with technical platforms, a self-serve solution might be a better fit.
Things Worth Considering Before Signing Up
To give a balanced view, here are a few things to think through:
On the subscription model: The total cost over 12–24 months is higher than a one-time website build from a freelancer. The tradeoff is continuous support and AI that stays current — a static website from a freelancer requires you to manage updates, hosting, and the chatbot yourself.
On the AI chatbot quality: The chatbot is only as good as the product data it's trained on. Thin product descriptions, missing size charts, or outdated stock information will lead to less accurate answers. The platform works best for shops willing to invest in complete, accurate product information.
On scale: The managed service model has natural capacity limits. If your business is growing rapidly and you need custom development on short timelines, it's worth having a direct conversation about scope before committing.
On vendor dependency: The AI chatbot relies on third-party APIs (Anthropic, Google). Pricing changes from those providers are passed through in the platform costs — a standard risk for any AI-integrated product in 2026.
How Go-Live Works
The stated timeline is 7–14 days from signing to a live website. The four-step process:
Step 1 — Consultation and domain selection
Industry analysis, plan selection, domain registration.
Step 2 — Design and AI training
Custom UI design, product import, AI training on your catalog and policies.
Step 3 — Launch
Website goes live with full AI capability. Usage training provided.
Step 4 — Ongoing support
Analytics monitoring, AI optimization, continuous technical support.
The Live Demo
Unlike most website-builder marketing pages, AiShops invites you to actually use the product before making any decisions. The store at aishops.me/en is a working fashion store demo — with real products, a live AI chatbot, and an admin panel that functions. You can test the chatbot, browse the product pages, and evaluate the load speed yourself before speaking to anyone.
This approach — letting the product speak before the sales conversation — is worth noting. It's the kind of transparency that's useful when evaluating a managed service.
Summary
AiShops addresses a genuine problem: Vietnamese SMEs are heavily dependent on marketplace platforms that take an increasing share of revenue and retain all customer data. The platform offers an independent sales channel with modern infrastructure, AI-powered customer support, and ongoing managed operations.
It's not the right fit for every business. If you're below 20M VND/month on Shopee, have strong technical capabilities in-house, or prefer a one-time build, other options may suit you better. The platform openly acknowledges this in its own FAQ — which is a good sign for honest positioning.
For shops that want a professional online presence without managing the technical side themselves, and are ready to invest in building an owned channel alongside their existing marketplace presence, AiShops is worth a closer look.
